Hotel · Santiago · Santiago Metropolitan
Hotel Santa Lucia
A 3-star hotel in the heart of Santiago, steps from downtown attractions and offering a garden terrace, tour desk, and round-the-clock reception.
- Prime downtown location
- Tour desk and 24-hour reception
- Garden terrace and free Wi-Fi in public areas
7.7
Very good
1268 reviews
Booking.com 7.7 · 1268 reviews
About
Hotel Santa Lucia
Hotel Santa Lucia sits on Paseo Huerfanos in the heart of Santiago, putting downtown landmarks, restaurants, and public transport within easy reach. Guests can plan their days at the tour desk, store luggage with the 24-hour front desk, and unwind on the terrace or in the garden.
The hotel offers a range of rooms and apartments, including options for families and longer stays. Practical touches include air conditioning, heating, in-room breakfast, and free Wi-Fi in public areas. Parking is available, and an airport shuttle can be arranged for a fee.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central downtown location — Guests highlight the hotel’s position as perfect for exploring Santiago, with restaurants and attractions close by.
- Friendly and competent staff — Multiple reviews praise the staff for being amicable, competent, and helpful, especially when traveling with kids.
- Comfortable rooms with good amenities — Rooms are described as large, clean, and well-equipped, with comfortable beds, bathtubs, and sometimes a mini bar.
- Useful on-site facilities — The hotel offers a tour desk, 24-hour reception, parking, and a garden terrace, which add convenience for guests.
–
Worth weighing
3 to weigh- Facilities score is the lowest category — The facilities rating (6.9) is notably lower than other categories like rooms (8.2) and comfort (8.3), suggesting the property’s physical amenities may feel dated or limited.
- No pets allowed — The hotel does not permit pets on-site, which may be a limitation for travelers with animals.
- Check-in window is limited in the evening — Check-in is only available from 15:00 to 23:59, so late-night arrivals after midnight must wait or arrange differently.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Elegant Double Room
- 1 Double bed
Superior Room
- 1 Double bed,2 Single beds,1 King-size bed
Superior Apartment
Superior Two-Bedroom Apartment
- 2 Single beds
Honeymoon Room
Standard Triple Room
- Sleeping arrangements for 3 persons
- Heating
Two-Bedroom Apartment
- 2 Single beds,1 King-size bed and 1 Sofa bed,1 Single Bed or 1 Double Bed
- Shower
- Bathtub
Standard Twin Room
- 2 Single beds,1 Double bed,1 King-size bed
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Paid airport shuttle
- Housekeeping
- Laundry
- Air conditioning
- Heating
- Ironing facilities
Food & Drink
- In-room breakfast
Room Amenities
- Flat-screen TV
- AM/FM alarm clock
Business & Events
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.7/10 from 1,268 reviews
Booking.com · 7.7 · 1268 reviews
7.7Verified guest“Excellent location, friendly staff, and clean rooms.”
7.7Verified guest“The bed in the standard king room was very comfortable, with an electronic key card, a work desk, and a television with many channels. The bathroom was huge and came with a bathtub.”
7.7Verified guest“Service was top-notch, including a satisfying breakfast and private parking when needed. The room was spacious, with a shower, hairdryers, and bath sheets. Every staff member was friendly and professional.”
7.7Verified guest“Clean and good value, with an amazing location right in downtown Santiago. Management and staff were competent. My room was a decent size, featuring a hot tub, bathroom, and mini bar — really enjoyed it.”
7.7Verified guest“We loved the continental breakfast served in a lovely room overlooking the garden patio. The location was perfect for exploring the city and close to many great restaurants. Traveling with young children was manageable, and the staff offered friendly help.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Getting around: The hotel is on Paseo Huerfanos, a pedestrian street in the city center. Public transport and major sights are within walking distance, making it easy to explore on foot.
Nearby dining: Guests mention that the location is close to many great restaurants, so you won’t have to go far to find a meal.
Paseo Huerfanos 779, Santiago, Santiago Metropolitan, 8320168, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 64 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Hotel Santa Lucia?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Does Hotel Santa Lucia allow pets?
No, pets are not allowed on the property.
Is parking available at Hotel Santa Lucia?
Yes, parking is available on-site, and guests have noted private parking options.
Does Hotel Santa Lucia offer airport transportation?
Yes, the hotel provides a paid airport shuttle service.
Are there family-friendly amenities at Hotel Santa Lucia?
The hotel offers cots for young children, and guests have noted that traveling with kids is manageable.
Is breakfast served at the hotel?
Yes, guests have enjoyed the continental breakfast, and in-room breakfast is available.
The bottom line
Hotel Santa Lucia is a solid choice for travelers who want a well-located, no-fuss base in downtown Santiago. It earns high marks for its rooms and staff, and while facilities are a notch below, the overall experience is positive.
7.7A dependable downtown option with a strong staff and location.
Ready to book Hotel Santa Lucia?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.